LTA PROGRAMS
It has been in the practice of Metal Finishing Co. in our 65 years of business
to hold down costs in all ways
possible. However, an Industry standard review is typically performed every two
years and pricing is reviewed. Factors such as changes in material and labor
costs are taken into account. This review can increase or decrease the cost of
processing a particular part or group of parts. To guarantee set pricing and
turn times for a given period of time for a part or group of parts they can be
placed on a LTA where processing costs and turn times will be held for the
length of that agreement. This must be specifically requested through our
estimating department and approved by upper management. A written agreement
will be submitted and signed by both parties stating an agreement is in place.
EXPEDITE POLICY
Expedite lead-times will be approximately two thirds "standard" lead-time.
(Standard lead-time 5 days, Expedited lead-time 3 days) Parts will not be expedited
if it is not clearly stated "EXPEDITE" on the purchase order. Expedite charges will be assessed at
$50.00 per chargeable process. A list of chargeable processes vs.
non-chargeable processes is available upon request. Expedited lead-times are
based on normal workdays Monday through Friday. Weekend expedite charges will
be assessed on a case by case basis. Weekend work must be requested by the
Thursday prior to the requested weekend.
LEAD-TIME POLICY
Lead-time is the amount of time
estimated to process parts in the shop, which will begin when the parts are
released to the floor. This could be delayed due to the lack of required
information on a given purchase order, such as material type, heat treat or
defined masking instructions. Parts received in the shipping department, in the
afternoon, will be released to the floor the following morning. Parts received
in the morning will be released to the floor that afternoon.
DAMAGED OR MISSING PART POLICY
Metal Finishing Company's policy regarding damaged or missing parts
is detailed at the bottom of each quotation form as well as on the back of each
invoice. Please call if you have any questions concerning this policy.
CUSTOMER SERVICE
Each Company will be assigned
an Customer Service Representative to service your account.
Please read our Terms and Conditions to see our complete policy
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