The Metal Finishing Company realizes in today’s fast paced market timely status and accurate information is a must. Metal Finishing Company currently employees 11 fulltime Customer Service Representatives to provide up to date order status. Online order status is available to every customer upon request. This allows you, the customer, to view when the order was entered into our system, the due date, as well as the ability to view and print a current shipping log. As you will see, Metal Finishing Company has made every effort to put in place the most modern technologically advanced tools and qualified personnel in order to be part of our customer’s growth and success.

"Metal Finishing Company on S. McLean has expanded its customer service department to a total of eleven customer service representatives.  We have made this adjustment in order to better service our customers with timely status information and order tracking.  This is a 50% increase in customer service staff from 2005.  Our commitment at Metal finishing Company is continue to make strides to provide the highest level of customer service as our customers continue to grow. Meet our Customer Service Team."

Ed Ball
V. P. of Sales and Marketing